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Deploy Device Protection with Primo

Use Primo to deploy Aikido Device Protection across your managed macOS fleet with the required permissions in place.

All devices must be enrolled in Primo MDM before you begin.

Installation

  1. What you'll need

    Before starting, make sure you have the following from the Aikido Device Protection dashboard:

    • The Aikido Device Protection .mobileconfig (downloaded from the Aikido Device Protection dashboard)
    • The Aikido Device Protection installer (.pkg file, downloaded from the dashboard)

    If you're missing any of these, go back to the Aikido Device Protection dashboard, click Connect Device, and complete the pre-flight steps.

  2. Add the Aikido Device Protection configuration profile

    1. In the Primo admin console, go to MDM → Controls.
    2. Click Add control, select Custom file, and upload the .mobileconfig file.
    3. Give it a name (e.g. "Aikido Device Protection").
    4. Apply it to your target device group and save.

    This profile allows the Aikido Device Protection system extension to load silently, enables the network content filter, and stops users from disabling background services in System Settings → Login Items.

  3. Upload the Aikido Device Protection installer

    1. In the Primo admin console, go to MDM → Software.
    2. Click Add app and select Custom app.
    3. Upload the Aikido Device Protection .pkg file.
    4. Click Add software.
  4. Deploy to your devices

    1. Confirm the Aikido Device Protection configuration profile is installed on all target devices. Check the control status in MDM → Controls.
    2. Open the Aikido Device Protection custom app in MDM → Software, enable Install automatically, and save.
  5. Reboot devices after installation

    Restart your target devices after confirming the agent package has installed on all devices. The agent fully activates on the next boot.

  6. Verify the deployment

    On a test device, confirm:

    1. The system extension is activated:

      systemextensionsctl list | grep aikido

      Expect to see the extension marked [activated enabled].

    2. Open System Settings → General → Login Items & Extensions and confirm the Aikido Device Protection entries cannot be toggled off.

Troubleshooting

ProblemFix
Users still see the popupMake sure the configuration profile is scoped correctly and installed before the package policy runs
Extension is waiting for user approvalCheck the System Extensions payload and confirm the team ID and bundle ID match exactly
The package installs but the device does not connectConfirm the token script ran before the package install and that the token was copied correctly
Duplicate extension entries appearReboot the device
The content filter is not approved silentlyRe-upload the .mobileconfig profile and verify it is installed on the device