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Deploy Device Protection with Omnissa Workspace ONE

Use Omnissa Workspace ONE UEM to deploy Aikido Device Protection across your managed macOS fleet with the required permissions in place.

All devices must be enrolled in Workspace ONE UEM before you begin.

Installation

  1. What you'll need

    Before starting, make sure you have the following from the Aikido Device Protection dashboard:

    • The Aikido Device Protection .mobileconfig (downloaded from the Aikido Device Protection dashboard)
    • The Aikido Device Protection installer (.pkg file, downloaded from the dashboard)

    If you're missing any of these, go back to the Aikido Device Protection dashboard, click Connect Device, and complete the pre-flight steps.

  2. Add the Aikido Device Protection configuration profile

    1. In the Workspace ONE UEM console, go to Resources → Profiles and Baselines.
    2. Click Add, then Upload Profile.
    3. Select macOS and upload the .mobileconfig file.
    4. Click Save and Continue.
    5. Assign the profile to the target smart group.
    6. Click Save & Publish.

    This profile allows the Aikido Device Protection system extension to load silently, enables the network content filter, and stops users from disabling background services in System Settings → Login Items.

  3. Upload the Aikido Device Protection installer

    1. Generate a .plist metadata file for the package using the Omnissa Admin Assistant Tool: drag and drop the .pkg onto the tool.
    2. In the Workspace ONE UEM console, go to Resources → Apps → Native → Internal.
    3. From the Add dropdown, select Application File.
    4. Upload the Aikido Device Protection .pkg and click Save, then Continue.
    5. Upload the generated .plist metadata file and click Save, then Continue.
    6. Assign the app to the same smart group and publish.
  4. Deploy to your devices

    1. Save and publish the Aikido Device Protection configuration profile.
    2. Verify it is installed on a test device.
    3. Publish the Aikido Device Protection app.
  5. Reboot devices after installation

    1. In the Workspace ONE UEM console, go to Devices → List View.
    2. Filter to the target smart group, select all devices, and click More Actions → Restart.

    The agent fully activates on the next boot.

  6. Verify the deployment

    On a test device, confirm:

    1. The system extension is activated:

      systemextensionsctl list | grep aikido

      Expect to see the extension marked [activated enabled].

    2. Open System Settings → General → Login Items & Extensions and confirm the Aikido Device Protection entries cannot be toggled off.

Troubleshooting

ProblemFix
Users still see the popupMake sure the configuration profile is scoped correctly and installed before the package policy runs
Extension is waiting for user approvalCheck the System Extensions payload and confirm the team ID and bundle ID match exactly
The package installs but the device does not connectConfirm the token script ran before the package install and that the token was copied correctly
Duplicate extension entries appearReboot the device
The content filter is not approved silentlyRe-upload the .mobileconfig profile and verify it is installed on the device